About Us
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About Us
Our team
We have over 85 years of combined experience across diverse roles in security, crisis management, investigation and business continuity.
This wealth of expertise enables us to provide practical, informed solutions that truly make a difference.
Mick Phelan
Mick is Management Solutions & Training's Specialist Consultant in crisis management and in particular security. He has a background in the management of big events and high-risk projects.
This includes thirty years police service – with eleven years in the firearms unit-and a further ten years working national security projects.
Mick has particular experience in security planning for events which involve large crowds, high profile guests, and multiple moving parts. These include Wembley Stadium, LS185 Stadium, the O2 Arena, the 2012 London Olympic Games, high risk court cases, Papal and political visits.
Mick is a highly respected trainer at strategic, tactical and operational levels within the event safety sector. He is passionate about the topics he teaches, and his learners.
Mick enjoys travelling, sport, and spending time with his wife and family.
Andre Regan
Andre retired as a Detective Inspector from the Metropolitan Police Service, having achieved success in a variety of unique and diverse roles. After serving three subsequent years as a Civil Service Senior Investigator, he diversified and became a Crisis Management and Business Continuity coach/consultant.
He has assisted clients from differing industries to increase their preparedness and organisational resilience to deal with potential major business disruptions. He has brought his experiences as a Tactical Firearms Commander to help others understand, manage and respond to risk in a pragmatic and dynamic way. As a Senior Investigating Officer, he has passed on his experiences in decision making, problem solving, team management, record keeping and report writing.
Having gained a Master’s Degree in Business Administration (MBA), he seeks out any opportunity to develop himself and others to raise performance further, through continuous improvement.
He is a confident and considered speaker, who is responsive, adaptable, and flexible to the needs of his audience.
On a less serious note, he will embrace any opportunity to show off his 70’s dance moves much to the annoyance and embarrassment of his long-suffering wife and children.
Paul Howes
Paul retired as a National Firearms Instructor in the Specialist Firearms Command of the Metropolitan Police Sevice. He developed firearms officers, ensuring they met the highest safety and legal standards, whilst training them to handle high-risk situations with precision and professionalism.
Paul has worked closely with government personnel, ensuring their safety and the security of sensitive locations. This role required a high level of situational awareness and the ability to make quick, informed decisions in high-pressure situations.
Paul specialises in Behavioural Detection & Situational Awareness. As a Crisis Management coach, he facilitates tailored Crisis Simulation Exercises, that are designed to prepare organisations for various potential threats and emergencies.
Throughout his career, Paul has consistently demonstrated his ability to respond effectively to emergencies, with quick thinking and informed decision-making. His commitment to excellence and a passion for ensuring the safety and security of others, have earned him commendations for his dedication and exceptional service.
Demonstrating his commitment to community welfare and safety, Paul is a Trustee and Safeguarding Lead at Trojan Wellbeing, where he ensures effective support for individuals in need.
RESHQ Ltd (pronounced RESCUE) stands for Resilience, Expertise, Health, Safety, Quality.
It is is a multi-disciplined consultancy specialising in Health and Safety, Organisational Resilience, Business Continuity and Crisis & Incident Management solutions.
Soteria Covert Solutions
is an investigation, covert surveillance and protective surveillance provider with a reputation built on delivering bespoke solutions to corporate and private clients across the UK and Europe.
Trojan Wellbeing provides a network of Peer Support Groups across the U.K.
This includes access to professionally trained Counsellors, Therapists and Wellbeing Providers, many of whom are from a Military, NHS or Emergency Services background.
Murphy Solutions - Get measurable, better, faster with the right tools
Murphy has powerful tools designed by some of Sweden’s most experienced experts in emergency, incident and crisis management. Each tool works perfectly on its own, but the biggest impact is when you let them work together.
"Management Solutions & Training completed a series of Business Continuity Planning Workshops and Emergency Scenario role plays across our Business Parks portfolio. The project was completed to a high standard with local crime data , bespoke site concerns and previous incidents establishing prominent security threats and any existing vulnerabilities highlighted with recommendations made regarding additional training and security measures. The follow up reports and recommendations contained high level executive summaries and detailed information captured during the workshops. I wouldn’t hesitate to recommend Management Solutions and Training to companies requiring BCP training services”
Compliance & Operations Manager (2024)
Property Management company with portfolio across the UK
"I hope this email finds you well. I just wanted to express my gratitude and thank you for your support with my level 3 qualification. I think your level of expertise and knowledge Sharing was overwhelming and a great experience for me. I look forward to seeing you around which I'm sure I will. I wish you guys all the best."
Level 3 Spectator Safety Supervisor course learner (2025)
"I highly recommend Management Solutions & Training for their CAVA training course. With their extensive knowledge and expertise, the teaching style was engaging and informative, conveying complex concepts in a way that was easy to understand and apply. They created a positive learning environment, getting the best from their students. Their commitment to student success truly sets Management Solutions & Training apart, and I am grateful for the knowledge and skills I gained through their training."
Level 3 CAVA (assessor qualification learner (2024)